Privacy Policy

This Privacy Policy explains how Tecavy, doing business as Tecavy ("Tecavy", "we", "us"), collects, uses, stores and protects information when you visit or interact with tecavy.com.

Legal entity: Tecavy. Registered office: F 504, Florida Riverbank, Keshavnagar, Mundhwa, Pune, 411036.

Depending on how you interact with us, we may collect:

• Contact details you provide, such as your name, work email, phone number, company and role.
• The content of messages, enquiries and diagnosis requests you send us.
• Technical information such as IP address, browser type, device, pages visited and referring source.
• Communication records when you email or call us.

We do not intentionally collect sensitive personal information through this website.

• Responding to enquiries and arranging diagnosis calls.
• Providing, managing and improving our services and business relationships.
• Operating, securing and improving this website.
• Meeting legal, regulatory and record-keeping obligations.

Information you submit through our contact form, or through any chat or assistant feature we may offer, is used to understand and respond to your request. Please avoid sharing confidential or sensitive information in these channels.

Where a chat or assistant feature uses automated tools to generate responses, conversations may be processed by the relevant service provider in line with its own privacy policy and applicable requirements.

We may use cookies and similar technologies that are necessary for the website to work, and — where permitted — analytics tools that help us understand how visitors use the site.

If analytics services are implemented, information may be processed by the relevant provider in accordance with its own privacy policy. You can control or block cookies through your browser settings or our Cookie Preferences. Blocking some cookies may affect how the site works.

We may share information where reasonably necessary for operating the website, hosting and infrastructure, communication and email, analytics or website performance, security and fraud prevention, professional advisers, complying with the law, or protecting Tecavy's rights. Providers receive only the information reasonably necessary for their service.

We do not sell personal information as a commercial data product.

We retain personal information only for as long as reasonably necessary to respond to enquiries, maintain appropriate business records, resolve disputes, protect our rights and comply with legal obligations. The appropriate period may vary depending on the nature of the information and the purpose for which it was collected.

• Enquiry and contact data: [REVIEW REQUIRED: retention period]
• Privacy request records: [REVIEW REQUIRED: retention period]
• Security and server logs: [REVIEW REQUIRED: retention period]

We use reasonable technical and organisational measures to protect personal information, including encrypted connections and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on applicable law, you may have the right to access, correct, delete or restrict the use of your personal information, to object to certain processing, to withdraw consent, and to request a copy of your data.

To make a request, use our privacy request form or contact us using the details below. We may need to verify your identity before responding. You can withdraw optional cookie consent at any time via "Cookie Preferences" in the footer.

Depending on the website infrastructure and third-party services used, personal information may be processed or stored in countries other than the one where you are located. Where applicable, we take reasonable steps to ensure such processing follows applicable privacy and data-protection requirements.

This policy primarily applies to information collected through the Tecavy website. Where Tecavy provides services to a client, we may process information on that client's behalf under the applicable client agreement, which may include separate confidentiality and data-processing terms.

We may update this policy from time to time. The latest version will always be published on this page with a revised "last updated" date. Material changes will be highlighted where appropriate.

For privacy questions, requests or complaints, contact us at Info@tecavy.com or hello@tecavy.com.

• Grievance Officer: [REVIEW REQUIRED: Name / Designation]
• Legal entity: Tecavy
• Registered office: F 504, Florida Riverbank, Keshavnagar, Mundhwa, Pune, 411036